We build Santa Cruz bicycles to be durable and long lasting, and then back them up with legendary support and a warranty of the highest standard.
Lifetime Frame Warranty
Santa Cruz Bicycles will repair or replace at its option any frame or rigid fork made by Santa Cruz Bicycles it determines to be defective in materials or workmanship. The warranty will be in effect for the lifetime of the frame or fork and is available only to the original owner. Notwithstanding the foregoing, frames purchased prior to May 1, 2015 are covered under the previously-existing warranty for five years from the original date of purchase.
For paint, other finishes, and decals, the warranty period is three years from the original date of purchase, provided that fading and other conditions caused by the effects of excessive ultraviolet light (UV) or outdoor exposure are not covered by this limited warranty.
Lifetime Bearing Replacement
Santa Cruz Bicycles offers free replacement pivot bearings to the original owner for as long as they own their bike. The process is simple: Fill out the Warranty Form, upload a copy of your purchase receipt, and we'll be in touch within two business days to get your bearings on-order.
Lifetime Handlebar and Bottle Cage Warranty
Santa Cruz carbon handlebars and bottle cages are warranted against defects in materials and workmanship for life from the original date of purchase.
Lifetime Reserve Carbon Wheels Warranty
Santa Cruz Bicycles will repair or replace at its option any Reserve rim made by Santa Cruz Bicycles that is damaged or destroyed by riding. The warranty will be in effect for the lifetime of the rim and is available only to the original owner.
In the event of a non-warranty situation, Santa Cruz Bicycles will make replacement parts available to the original owner at a reduced charge for the applicable warranty period described above.