Taxes and shipping calculated at checkout
By clicking 'CHECK OUT', you agree to the Terms and Conditions and Shipping Exclusions policy
Subtotal
$0.00
We Ship Canada Wide Only
Please see our Terms and Conditions for more information on your online shopping experience.
Mud Sweat and Gears provides competitive discounted flat rate pricing on shipping:
Shipping Rates: |
Western Canada | Eastern Canada | Northern Canada |
Orders over $150 (before tax) | Free* | Free* | Free* |
Orders under $150 (before tax) | $20* | $30* | $40* |
Bikes/E-Bikes | $100* | $150* | $200* |
Racks/Trailers/Trainers | $50* | $90* | $125* |
Ski/Boards/Tailgate Pads | $45* | $85* | $100* |
Scooters/Longboards/Skateboards/Run Bikes | $25* | $35* | $45* |
Stationary Bikes/Extra Heavy Items | $150* | $200* | $250* |
Cervelo Five Road Bikes (R5,S5,-5,-Five) | $200* | $250* | $300* |
*Free Shipping is not included for oversized/overweight items. Prices are listed above. Some sale items do not qualify for free shipping.
*Mud Sweat and Gears & Vicious Cycle and Snow are not responsible for additional beyond charges.
MUD SWEAT AND GEARS & VICIOUS CYCLE AND SNOW DO NOT CURRENTLY SHIP INTERNATIONALLY*
Mud Sweat and Gears & Vicious Cycle and Snow will accept returns within 14 days of receipt of product by the customer. If returning a product, it must meet the following requirements:
Mud Sweat and Gears & Vicious Cycle and Snow will not issue a refund until product is received and inspected. Exchanges and shipping for said exchange is the sole responsibility of the customer.
Mud Sweat and Gears & Vicious Cycle and Snow will accept online returns within 30 days from the order date. If returning a product, it must meet the following requirements:
Mud Sweat and Gears & Vicious Cycle and Snow reserves the right to refuse any returns if they do not align with the above list as well as our Terms and Conditions.
Shipping of returned products to Mud Sweat and Gears & Vicious Cycle and Snow is the sole responsibility of the customer. Mud Sweat and Gears & Vicious Cycle and Snow will under no circumstances accept COD shipping charges on returned product.
All returns must be made to the following address:
ECOM RETURNS
Unit 101, 131 Portage Close
Sherwood Park, Alberta
T8H 2R5
If there are any questions, concerns or comments about returning a product please contact online@mudsweatandgears.ca
Mud Sweat and Gears & Vicious Cycle and Snow reserves the right to use discretion and we will only provide free shipping on regularly priced items (unless otherwise specified). Any items marked on sale will be subject to a shipping charge based on the information submitted in the online shopping cart page.
If there is any dispute in price, we, Mud Sweat and Gears, reserve the right to reference the in-store price of the item.
All Items marked on sale are final sale. Please ensure that you have the correct size and follow a size chart for clothing and other items.
Any questions, comments or concerns about our shipping and product policy may be sent to online@mudsweatandgears.ca
Mud Sweat and Gears & Vicious Cycle and Snow are required to charge the applicable provincial tax on all product sold outside of the province of Alberta. PST,HST & QST is all charge at the checkout page.
*Some exemptions apply in the province of British Columbia
Mud Sweat and Gears & Vicious Cycle and Snow are able to ship a variety or products throughout Canada. However, due to dealer agreements and regional restrictions, Mud Sweat and Gears & Vicious Cycle and Snow are prohibited from shipping the following brand’s current model year products outside of Greater Edmonton and Red Deer Areas.
Prohibited Brands… none at the moment!
DO NOT SIGN UNTIL YOU HAVE INSPECTED THE SHIPMENT FOR DAMAGE Visible Damage: It is your responsibility as the consignee to note any visible damage on all copies of the proof of delivery or on the driver’s hand-held (where applicable) and request an ASF (Additional Services Form) from the driver noting the damage.
Once sign off is received, you have agreed that the product accepted is in good condition. Please ensure that your inspection is performed quickly but thoroughly as to not delay the carrier’s driver from departure.
Concealed Damage:
1. Keep all packaging material
2. Notify the shipper of loss or damage immediately
3. Do not remove product from premises before inspection
4. Retain a copy of inspection report