*We do not do any service work on non-industry or mail order E-Bikes (including flat repairs). We support Shimano, Bosch, Rocky Mountain and Electra E-Bikes only.
*All service work is first come first served. No appointment necessary.
*All of our locations service bikes all year round, due to the volume of service work during the spring and summer months wait times can fluctuate from 1-4 weeks.
*We will try and have a 24 hour or sooner turn around time on flat repairs.
The Basic Tune Up
The Annual Tune Up
The Overhaul Tune Up
Bikes purchased from Mud, Sweat & Gears all come with a 1 year service warranty. These bikes qualify for the following:
Wheels: Adjust front and rear hub bearings as needed, true front and rear wheels as needed. Secure axle nuts/or skewers.
Drivetrain: Check and/or adjust derailleur limit screws, cable tension, height and angle of front and rear derailleurs. Align derailleur hanger.
Lubricate: Lubricate drivetrain and derailleur pivots.
Tires: Fill tires to maximum stated air pressure.
Brakes: Adjust cable tension(make both levers pull the same amount), adjust brake shoe height, angle and “Toe-in” and confirm center orientation on rim.
General: Check/adjust/tighten; stem, handlebar, seat, controls, seat post, pedals, and crankarms.
*Additional labour charges will apply for any parts and accessory installations. Shop supplies, parts and GST are extra.
MS&G Service Policy
As far as bike service goes, Mud, Sweat & Gears has you covered. We pride ourselves on providing the highest quality workmanship and knowledge to mix in with our talented group of bicycle mechanics. Come to Mud, Sweat & gears’ service department and see for yourself.
SERVICE POLICY : 30 Day Adjustment Guarantee: We guarantee all of our mechanical work and adjustments for a period of 30 days. Upon completion, boards/skis/bikes that are left here more than 10 days will be subject to a $ 25.00 storage fee.We are not responsible for scratches to your equipment while it is in our possession.