4.8 out of 5 stars
5 out of 5 starsposted 3 weeks ago
I love this place, I always take my bikes in here for servicing and the staff is always friendly and eager to help. I always leave feeling happier than when I went it. It’s nice to see a company that has happy attentive employees who don’t pretend they didn’t see you 😬 I’ve been going here for years and have never once had a bad experience, so I hope they never change! This is a wonderful place to do business and browse around in (and buy from, I purchased a awesome bike here too, as well as a great quality bike rack)
4 out of 5 starsposted 1 week ago
I bought my bike here two years ago and have had amazing service at the store. All of the staff are eager to help and are very knowledgeable. BUT I brought in two bikes for service 2 weeks ago and was told it would be 10days. Stopped in today to pick up the bikes because they are needed for training. I get I should of brought them in earlier but it very inconvenient to wait more than 2 weeks to get my bikes back. You really need to have an appointment type scheduling system so people don’t have to go without their bikes for that length of time.
2 out of 5 starsposted 1 week ago
Called on April 29 to inquire about a State bike. I looked through the State website and instead of simply purchasing online, i wanted to support a local distributor. I spoke to a gentleman who let me know he would call me back on Monday with the availability and I could put in my order. It is now 15 days later and I have not received this call. Super disappointing. :(
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