I love this place, I always take my bikes in here for servicing and the staff is always friendly and eager to help. I always leave feeling happier than when I went it. It’s nice to see a company that has happy attentive employees who don’t pretend they didn’t see you 😬 I’ve been going here for years and have never once had a bad experience, so I hope they never change! This is a wonderful place to do business and browse around in (and buy from, I purchased a awesome bike here too, as well as a great quality bike rack)

I bought my bike here two years ago and have had amazing service at the store. All of the staff are eager to help and are very knowledgeable. BUT I brought in two bikes for service 2 weeks ago and was told it would be 10days. Stopped in today to pick up the bikes because they are needed for training. I get I should of brought them in earlier but it very inconvenient to wait more than 2 weeks to get my bikes back. You really need to have an appointment type scheduling system so people don’t have to go without their bikes for that length of time.

Called on April 29 to inquire about a State bike. I looked through the State website and instead of simply purchasing online, i wanted to support a local distributor. I spoke to a gentleman who let me know he would call me back on Monday with the availability and I could put in my order. It is now 15 days later and I have not received this call. Super disappointing. 🙁